Terms of Service

Last Updated: September 2026

1. About Our Store

[DialxAccessories] is an online accessories store operating in Pakistan. We sell accessories and related products through our website and other authorized online channels.

For questions or assistance, please contact us at:

Email: [dialxaccessories@gmail.com]
WhatsApp/Phone: [+923281517170]
Business Address: [Gulberg 3 Lahore ,Pakistan]

2. Eligibility

By using our website or placing an order, you confirm that:

• You are legally capable of entering into a purchase agreement.

• The information you provide to us is accurate and complete.

• You will use our website and services only for lawful purposes.

If you are under the applicable legal age to enter into a contract, you should use our services with the involvement of a parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, prices, and other information displayed on our website are accurate.

However, minor differences may occur due to:

• Screen or device settings.

• Lighting and photography conditions.

• Manufacturing variations.

• Product batches or availability.

We reserve the right to correct errors, update product information, or discontinue products without prior notice.

4. Prices and Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.

Prices may change at any time. The price applicable to your order will normally be the price displayed when you place the order.

Available payment methods may include:

• Cash on Delivery (COD)

• Bank transfer

• Mobile wallet

• Online/card payment

• Other payment methods displayed at checkout

We reserve the right to cancel an order if there is an obvious pricing or listing error.

5. Orders

Placing an order constitutes a request to purchase the selected products.

An order is considered accepted when we confirm the order through our website, email, WhatsApp, SMS, phone, or another appropriate communication method.

We reserve the right to cancel or decline an order in circumstances including:

• The product is unavailable.

• Incorrect pricing or product information was displayed.

• We are unable to verify the order or payment.

• The delivery information is incomplete or incorrect.

• We reasonably suspect fraudulent or unauthorized activity.

If we cancel an order for which payment has already been received, the applicable amount will be refunded.

6. Cash on Delivery

For Cash on Delivery orders, payment must be made to the delivery service or courier according to the applicable delivery instructions.

Customers are requested to provide a valid phone number and complete delivery address when placing an order.

Repeated refusal to accept confirmed COD orders may result in restrictions on future COD purchases.

7. Shipping and Delivery

We deliver to locations within Pakistan where our courier partners provide service.

Estimated delivery times may vary depending on:

• Customer location.

• Courier availability.

• Weather conditions.

• Public holidays.

• Unexpected logistical delays.

• Other circumstances outside our reasonable control.

Delivery estimates are not guaranteed unless expressly stated otherwise.

The customer is responsible for providing an accurate delivery address and contact information. Additional delivery charges may apply if an order needs to be re-shipped because incorrect information was provided.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review that policy before placing an order.

Where a product is defective, damaged, incorrect, or otherwise eligible for a return under our policy, customers should contact us within the specified return period.

9. Product Care and Customer Responsibility

Customers are responsible for using and caring for accessories according to any care instructions provided with the product.

We are not responsible for damage caused by misuse, accidents, improper storage, exposure to unsuitable substances, or normal wear and tear where applicable.

10. Promotions and Discounts

From time to time, we may offer promotional codes, discounts, sales, bundles, or other special offers.

Unless otherwise stated:

• Promotional offers cannot be exchanged for cash.

• Only one promotional code may be used per order.

• Promotions may have specific eligibility requirements.

• We may end or modify a promotion according to its stated terms.

Any specific promotional terms displayed at the time of purchase will apply.

11. Intellectual Property

All content on our website, including but not limited to:

• Store name and logo

• Product photographs

• Graphics

• Text

• Product descriptions

• Website design

• Videos

is owned by or licensed to [DialxAccessories], unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or commercially use our content without our prior written permission.

12. User Information and Privacy

When placing an order, you may be required to provide information such as your name, phone number, email address, billing information, and delivery address.

We use this information to process orders, arrange delivery, communicate with customers, provide customer support, and operate our business.

Your personal information will be handled according to our Privacy Policy.

13. Website Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Interfere with the operation or security of the website.

• Submit false or misleading information.

• Use our website to commit fraud or abuse.

• Copy or misuse our website content.

We may restrict or terminate access to our website where reasonably necessary to protect our business, customers, or systems.

14. Third-Party Services

We may use third-party services such as payment processors, courier companies, hosting providers, analytics services, and other service providers.

These third parties may have their own terms and privacy policies. We are not responsible for the independent actions or policies of third-party service providers, except to the extent required by applicable law.

15. Limitation of Liability

To the extent permitted by applicable law, [DialxAccessories] will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable Pakistani law.

16. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, government actions, internet or telecommunications failures, courier disruptions, or other unforeseen events.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be published on our website with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms, subject to applicable law.

18. Governing Law

These Terms of Service shall be governed by the applicable laws of the Islamic Republic of Pakistan.

Any disputes will be handled in accordance with applicable Pakistani law and the

 jurisdiction of the competent courts or relevant authorities.

19. Contact Us

If you have questions about these Terms of Service, please contact us:

[Store Name] DialxAccessories
Email: [dialxaccessories@gmail.com]
Phone/WhatsApp: [+923281517170]
Address: [Gulberg 3 Lahore, Pakistan]